Part of full management
Hotel-standard cleaning. Proactive maintenance. Every stay.
Cleanliness is the most reviewed category on Airbnb and a direct driver of listing rank. We coordinate professional changeover cleans, linen restocking and pre-arrival inspections on every managed property - without any involvement from you.
What we do between every stay
Six things that happen before your next guest arrives.
Hotel-standard changeover clean
Every stay ends with a full changeover clean to a hotel standard - not a domestic tidy. Surfaces, bathrooms, kitchen and living areas cleaned to a consistent checklist. The same standard every time, regardless of how the previous guest left it.
Linen and towels restocked
Fresh hotel-quality linen and towels restocked at every changeover. Guests arriving to crisp linen is one of the highest-rated aspects of short-let stays and a direct driver of 5-star reviews.
Pre-arrival inspection
Before every new guest arrival, the property is inspected - not just cleaned. We check condition, inventory completeness, appliance function and presentation. Issues are resolved before the guest checks in, not reported to you after a bad review.
Proactive maintenance coordination
Small issues are caught and fixed between stays rather than left to escalate. We coordinate with a network of local tradespeople in Derbyshire - no waiting on national contractors with long lead times.
Damage documentation and claims
Any damage beyond normal wear is photographed, documented and a claim raised through Airbnb AirCover or the relevant platform guarantee. We handle the process - you are informed of the outcome, not expected to manage it.
Monthly condition report
Your monthly report includes a summary of any maintenance issues raised, resolved or pending. Full visibility of your property's condition without any day-to-day involvement required from you.
Why cleaning standard affects your income
Cleanliness is a ranking signal, not just a hygiene requirement.
How we manage it
You do not need to find a cleaner, chase a tradesperson or check a property.
We work with professional cleaning teams in Derbyshire who are briefed to our standard and work to a consistent checklist. This is not a domestic clean arranged informally - it is a coordinated professional operation that runs between every booking.
Maintenance is handled the same way. We have a network of local tradespeople - plumbers, electricians, handymen - who respond quickly because they work with us regularly. When something needs fixing, it gets fixed before the next guest arrives, not after a 1-star review about it.
- Changeover clean coordinated after every checkout
- Pre-arrival inspection before every check-in
- Hotel-quality linen and towels restocked automatically
- Guest essentials (tea, coffee, toiletries) replenished
- Minor maintenance resolved without your involvement
- Damage documented and claims raised on your behalf
- Monthly condition summary in your income report
“My property had two different management companies before Gough Groves. Both left the cleaning to chance. Since switching, I have had a 5-star cleanliness rating on every single review. It is the one thing that moved the needle most on my overall score.”
“I used to dread getting a maintenance message from a guest. Now I hear about issues in the monthly report, already resolved. I have not had to call a plumber or arrange anything myself in over a year.”
Common questions
Questions about cleaning and maintenance.
Who arranges the cleaning between stays?
Is cleaning included in the management fee?
What happens if a guest leaves the property in a poor state?
How do you handle maintenance issues?
Do you carry out inspections between stays?
Get started
Find out what your property could earn under full management.
Cleaning and maintenance coordination is included in our full-service management. Get a free projection and find out what your property could earn with everything handled for you.
Takes under 1 minute · No commitment required · Derbyshire specialists